OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
224 ratings and 126 comments received in the last 90 days.
08 May 2025
Same comment as above
07 May 2025
Both sales guys were professional, courteous & helpful
05 May 2025
Sales team knowledgeable and extremely helpful
03 May 2025
Every one was helpful, honest. I prefer the professional approach to car sales and trade in, compared the hard sell that makes me walk for the door.
03 May 2025
Extremely satisfied dealt with a salesman called Scott gray. Scott hands down made this the easiest car purchase I've experienced. Very attentive and helpful throughout the process
24 April 2025
Everyone was well informed and friendly. Everyone was very engaging and explained everything in detail.
15 April 2025
Outstanding customer service. Lee did everything he could to explain every aspect of the purchase of our car, no questions went unanswered. The whole process was seamless, transparent and efficient. During sales and after sales service was 5 star!
14 April 2025
A couple of problems which were sorted out
07 April 2025
Great experience from Lee and the team like last time
14 May 2025
During the time my car was in the workshop, I was kept up to date throughout by the service manager. On returning to collect my car, I was pleased with the attention both the service advisor Linzi McGowan and the service manager Peter Stewart gave.
13 May 2025
Very positive experience overall. Lovely showroom, friendly and professional staff, really helpful video taking me through the key details after the service.
13 May 2025
Completed repair quickly
13 May 2025
Went above & beyond what they needed to! From the calming & helpful receptionist.To Adam? who kindly dropped us off when bmw RA let us down. To Craig(service)doing the early diagnostic & ev tech.Peter for informed & exceptional customer service.
12 May 2025
Good communication, on time and cleaned as well
12 May 2025
Friendly staff , good price , happy with work done
12 May 2025
Very courteous staff. Quick turnaround. Reasonable prices.
11 May 2025
As above
10 May 2025
See above.
08 May 2025
service team are excellent to dela with, mention too for the workshop team who deliver top class service
08 May 2025
Fantastic service and great communications throughout the whole sale.