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ABOUT JOHN CLARK TAYSIDE.

Find out more about what we do and our team.

Meet the team

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Tom Hail

Head of Business
  • Years at the dealership 1
  • Years in the industry 15

Andrew Pengelley

General Sales Manager
  • Years at the dealership 9
  • Years in the industry 18

David Eadie

Service Manager
  • Years at the dealership 8
  • Years in the industry 19
  • Department Service

Graham Allan

Parts Manager
  • Years at the dealership 22
  • Years in the industry 23
  • Department Parts

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Kept me up to date, reminder before car was due in and calls to keep me updated on the cars progress while in workshop.

Service

I would not expect anything other from a BMW garage!

Service

Service staff were knowledgeable and helpful

Service

Respray of damage perfectly done

Service

Level of customer service very poor, after the visit the last week in June i emailed David Eadie the customer services manager to advise him of issue that had occurred during the day, i am still waiting on his response 2 months later

Service

Drop off and collection from home. Kept up to date with progress, great communication.

Service

good service but had to wait short time at end of the day

Service

Staff were exceptionally friendly.

Service

Easy to deliver car. Almost no waiting to be seen. Information on work needed and done explained clearly. Collection and payment efficient

Service

Car was serviced well - but had to return to get the service history updated - very inconvenientCar washed but not vacuumed after service and MOT

Service

Always made to feel very welcome. It’s the first time in around 18 years that I’ve had any problems and the matter was dealt with promptly under guarantee. Really liked the film of the complimentary ‘car health check’.

Service

As above. I mentioned a slow puncture but the car was returned with this not dealt with.

Service

no problems

Sales

Great service by George Anastassiou at John Clark BMW who guided me through the Motability procedures.

Sales

Very hospitable

Sales

Was all done over phone / email so no first hand experience

Sales

no problems encountered

Sales

Efficient, quick, value for money and now driving a nice reliable car.