OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
172 ratings and 91 comments received in the last 90 days.
01 October 2025
David was super helpful & informative. I was kept up to date regarding progress of the car arriving at the garage
01 October 2025
Excellent customer experience received from Scott Gray
21 September 2025
Staff excelent
20 September 2025
The car was ready when we went to collect it. Ordering it was very easy.
20 September 2025
We visited many salesrooms checking similar sized motor options, and BMW staff were the most professional, hands down. Scott was very knowledgeable and passionate about the brand, and just great to deal with.
18 September 2025
Everything was explained and questions answered.
15 September 2025
Process was quick and easy and new car was delivered quickly and fuss free
15 September 2025
We had a great guy David made it simple.
13 September 2025
They were very helpful and even when things don't run smoothly they maintain their professionalism.
05 October 2025
Friendly staff and great customer service
05 October 2025
They tend to go above and beyond
05 October 2025
Very satisfied as we recently had work done under the used and approved car warranty with no quibbles whatsoever and were kept well informed by John Clark Tayside.
02 October 2025
All done quickly and easily.
30 September 2025
Vehicle due first mot. Unfortunately failed due cut in tyre which could not heed foreseen. No tyre on site but arranged for a new tyre to be delivered and fitted the following day. Arranged a replacement vehicle at vert short notice to get me home
30 September 2025
The team always go above and beyond.
30 September 2025
Nothing ever a problem, can't fault them on anything.
29 September 2025
Good efficient servicr
28 September 2025
The health report is a bit special and worth the visit.
25 September 2025
Was kept informed of any problems.
03 October 2025
Extremely pleased. Experience was efficient and little fuss The deal was prepared well and so the process was quick and troublesome free