OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
174 ratings and 99 comments received in the last 90 days.
04 July 2025
Great service and information from Paul and Heather . Did everything they said they would do
03 July 2025
Explained everything
03 July 2025
Very clean and friendly environment
01 July 2025
Great customer service. Very good communication throughout the process.
01 July 2025
Lee the sales executive was extremely helpful and provided excellent guidance throughout the purchase process.
21 June 2025
I was given a date for delivery which was honoured and all appointments were kept to time.
04 June 2025
Everything has been so easy and everything was fully explained at every stage.
03 June 2025
Car was ready to drive away on day ov purchase.
03 June 2025
Everything was catered for and issues were dealt with. Great services
05 July 2025
Friendly, knowledgeable sales, reception & service staff. Fast efficient service at a reasonable price.
02 July 2025
Did what they said
01 July 2025
Drop off and pick up was great. Service was great Think there a little pricey.
30 June 2025
All issues resolved first time
25 June 2025
The sales team and my advisor was incredibly helpful
20 June 2025
See above. The guy I dealt with was nice and did his best.
20 June 2025
Again first class
20 June 2025
Our car was the issue so not rectified, no fault of BMW but disappointed no wash or Hoover completed as the overall experience
19 June 2025
Easy to book car in and feedback satisfactory
17 June 2025
Mark the service manager I dealt with was very helpful and explained everything. Even had a follow up call a day later.
06 July 2025
Great customer experience - Sales team extremely helpful.