Excellent customer care and service

Car collected , serviced and returned, cleaned inside and outside. all work satisfactory.

The service adviser, Linzi, was very helpful. She was pleasant and epitomised the very essence of good quality customer service. She appears to enjoy her work and helping customers.

Efficient , easy and timely service. All information clear. Staff very helpful

I have dealt with John Clarks in the past and have always found there service very good . Well run family franchise and on my doorstep .

The staff were excellent and very professional

I was treated with great care and attention.

you kept me updated with all the work carried out, and any further work reqiuered. excellent customer service

My car was picked up and returned on the day. It was also cleaned and polished.

For your herd work

As always completely satisfied with the service I received - which is why I continue being a customer there.

They were able to fit in extra warranty work at short notice and the car was spotless when it came back, inside and out. Peter in customer services was very professional

Polite and efficient

Because my car was uplifted from the house and returned beautifully cleaned.

I couldn't fault the service experience itself.

Peter the service manager dealt with my query with the highest level of customer service

We are currently shielding and our car was picked up from the door, serviced, cleaned and sanitised and returned to our door. All internal surfaces were suitably covered and protected.

Service manager Peter, was fantastic from my arrival. Everything clearly explained and attention to detail was faultless. Couldn't have asked for a better experience, particularly given the current covid 19 situation. Safe and organised establishment

excellent service and coping well with covid19

Polite, efficient.

Acceptable under the covid restrictions.

Friendly and efficient

The collection wasn't as enjoyable as previous occasions due to Covid precautions, but no fault of the dealer.

in present circumstances dealership staff were able to process the delivery of the car to my satisfaction