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ABOUT JOHN CLARK TAYSIDE.

Find out more about what we do and our team.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Service manager was very open and honest about what I needed, and gave good customer care.

Service

This visit I met Liam McDonald for the first time and from the moment I arrived until I drove away, he was friendly, polite, informative and most helpful. He informed me of the minor delays and the reasons for them which I appreciated.

Service

Picked up and delivered , Door to Door and good price

Service

Polite, helpful, quick and good feedback/communication.

Service

Yeah really good. Very easy and accommodating. Offered good solutions for sorting the issue with my car.

Service

Car back same day

Service

Car was sorted

Service

I was able to take out a 3 year service package which is what I wanted when I bought the car year ago.

Service

My vehicle was recalled for an electrical check but in addition was given a health check followed by an associated video. Very helpful.

Service

No fuss or pressure

Service

Car collected and delivered home on times agreed in a efficient and polite manner all work done with no problem.

Service

Really excellent and efficient service, no hassle at all

Service

The staff were courteous, the showroom bright, clean & warm.

Service

Nothing is a bother for the team at all

Service

First class service as always

Service

Stewart was exceptional during my visit and helped me out, going above and beyond to help me. He made sure I was happy with the service that I received on this occasion, understanding that I had had several trips to the garage over the last year.

Service

Attentive staff, good service and facilities

Service

Everything was 1st class.

Service

ok

Service

Completed on time

Service

Did exactly what they said they were going to do.

Service

Peter and Lyndsey are very professional and always there to help , they always go the extra mile for their customers . Jim the mechanic is also excellent , knows straight away what needs done to the car and always does an excellent job .

Service

Polite phone call to book car in for service and appointment available when It suited me.

Service

Carried out as planned

Service

There was a small communication issue but once highlighted all was sorted very quickly.

Service

Our visit was handled extremely well.

Service

Everything was excellent

Service

Work carried out as expected

Service

Very professional & courteous

Service

Forewarned by text message of possible brake wear. Disc and brake change undertaken promptly and efficiently.

Service

Great experience

Service

Communication. A member of staff phoned as soon as the vehicle reached the store. Before the service & MOT was carried out all costs were discussed and I was able to pay over the phone when the service & MOT was complete.

Service

Quick, efficient and organised

Service

The whole service experience from initial booking to collecting the car was superb

Service

All well managed

Service

Great service from start to finish. Linzi provided 100%customer service and I would not go anywhere else.

Service

Again great service & advice

Service

All the staff at John Clark in Dundee were polite, helpful and took heir time to explain all that went on. Face to Face and electronic communications were top class from the time I requested the service.

Service

Had my 520d f10 in for inspection and they found the fault and rectified it clearing any previous faults for a good price

Service

The people at John Clark are amazing.

Service

Unfortunately there was no courtesy car available during my service but everything else was perfect.

Service

Everybody is very helpful. Liam even sorted my requests when he was in holiday.

Service

Again 1st rate customer service

Sales

No issues car was delivered earlier than expected

Sales

The entire sale and purchase was dealt with over the phone and by email. no hassle and no fuss and any point. My first time at the showroom was at collection. This was also quick and hassle free. 10 out of 10 for Scott Gray

Sales

Great comms, great deal, always available and responsive. Nothing was too much trouble

Sales

Vehicle was ready to drive away at the arranged time

Sales

The team really know their product and made the whole buying experience really enjoyable in these unusual times

Sales

Was kept up to date and any questions I had were answered efficiently by Michael

Sales

Lee was very helpful and kept us upto date throughout the process.

Sales

The car is fantastic and all my questions were answered. They organised everything and I was able to get into my new car really quickly. It is the first time I have bought a BMW so far GREAT!

Sales

Great staff, very friendly and customer caring. Lovely branch, that looks superb.

Sales

Sales advisor couldn't do enough to ensure I was happy with the vehicle great service

Sales

Scott Gray the salesman kept me in the loop through the whole process.

Sales

Stuart Jack was very knowledgeable and helpful.

Sales

We were well looked after by Scott. Car was available when he said it would be and the overall experience was very good.

Sales

As above, good initial communications as well as final handover delivery

Sales

The sales executive Alistair Grainger could not have been more helpful. First class service from sourcing the car for me, providing a good deal then making delivery an easy process.

Sales

Salesman very knowledgeable friendly and efficient