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ABOUT JOHN CLARK TAYSIDE.

Find out more about what we do and our team.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Quick, efficient and organised

Service

The whole service experience from initial booking to collecting the car was superb

Service

Great experience

Service

Communication. A member of staff phoned as soon as the vehicle reached the store. Before the service & MOT was carried out all costs were discussed and I was able to pay over the phone when the service & MOT was complete.

Service

All well managed

Service

Again great service & advice

Service

Great service from start to finish. Linzi provided 100%customer service and I would not go anywhere else.

Service

All the staff at John Clark in Dundee were polite, helpful and took heir time to explain all that went on. Face to Face and electronic communications were top class from the time I requested the service.

Service

Had my 520d f10 in for inspection and they found the fault and rectified it clearing any previous faults for a good price

Service

The people at John Clark are amazing.

Service

Everybody is very helpful. Liam even sorted my requests when he was in holiday.

Service

Unfortunately there was no courtesy car available during my service but everything else was perfect.

Service

Done as said on tin

Service

Car returned in prestige condition. Found video report very informative.

Service

Very good once sale had been confirmed

Service

The member of the parts who I dealt with was particularly helpful

Service

From start to finish my experience was seamless. Calling to book, arriving for appointment, receiving courtesy car, communication received during diagnostic check and collecting car

Service

I was kept appraised of progress on arrival and up to departure.

Service

Did what was expected.

Service

Pleasant, Clear and relaxed.

Service

Everyone was helpful and friendly

Service

No issues

Service

Prompt action with detailed report

Service

Quick and easy to arrange my booking and was kept up to date while my vehicle was in

Service

Had several BMWs over the years most very reliable a few expensive repairs

Service

All work completed on time and car delivered back washed and Hovered

Service

Always a pleasure when coming into this branch of BMW very efficient

Service

happy with pick up and return

Service

Received car back at time promised

Service

Service, mot and recent wheel realignment done very thoroughly

Service

Excellent facilities and staff cannot do anymore to help and support

Service

Always good service, thorough. follow up verbal reports ad communication clear with photos attached if necessary

Service

Everything went well

Service

Again good service

Service

Peter kept me well informed of what they were going to do with the car every step of the way.

Service

I was completely satisfied with the service due to the highly professional, competent,courteous and kind staff.

Service

Everything was clearly explained. Very welcoming premises and a great courtesy car.

Service

job completed to my satisfaction. well treated during the visit. good hospitality on site

Service

Reception excellent and informative. Well looked after during wait. Video of service excellent

Service

Tayside is not my main BMW service partner...but the job was taken on immediately and completely sorted

Service

No issues and all very well organised

Service

Car delivery service returned completed and washed is great

Service

My car was not ready until one hour after the expected time but work was completed to the expected quality.

Service

Pleasant staff, no complaints, fixed the problem I booked it in for under warranty. Happy with service received.

Service

Car was ready when I was told it would be

Service

Good service, friendly staff. Service completed as required and in a timely manner.

Service

Did exactly what they said in the time frame described at the start of communication

Service

Always exceeds expectation

Service

Great service, no problems at all.

Service

Always go the extra mile, have used for many years without dissapointment.

Service

Very good service, very nice place. They even cleaned my car inside and out. It was really a nice experience, thank you.

Service

As above, good initial communications as well as final handover delivery

Sales

The sales executive Alistair Grainger could not have been more helpful. First class service from sourcing the car for me, providing a good deal then making delivery an easy process.

Sales

Salesman very knowledgeable friendly and efficient

Sales

Service was carried out in a proficient manner had no issues

Sales

Just nice calm and easy going.

Sales

Very friendly polite and efficient

Sales

lovely new facility, friendly and helpful staff. even through covid times was easy to navigate

Sales

The sales person was extremely professional, from both the specification of the order, updating and delivery.

Sales

Please see above comments No other dealership could match the price of my car and felt I got a fantastic deal overall.

Sales

Alistair was exceptionally professional and knowledgeable. He covered everything with ease and was always at the end of the phone or email. I would recommend dealing with Alistair and BMW Dundee to family and friends.

Sales

No fuss very smooth

Sales

Obviously there was a delay due to COVID but i understand completely and no fault can be put on BMW

Sales

Manager Michael Robertson made the whole experience very seamless.

Sales

Everything was friendly, courteous, I was kept up to date and my salesman went the extra mile as did his manager.