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ABOUT JOHN CLARK TAYSIDE.

Find out more about what we do and our team.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The car was collected and repaired then returned cleaned without any issues I like things to be straightforward !

Service

Extremely competent at all aspects.

Service

Contact good, updates good, and accommodating with my requests.

Service

Good friendly staff, helpful and knowledgeable, always trying to help and most of all quality workmanship

Service

Staff were very helpful and polite

Service

I was kept updated at all stages of the service process. Car pickup from home worked very well and went smoothly.

Service

Great experience except parking.

Service

Good customer service and communication.

Service

Picked up car and returned to my house

Service

Impeccable service and polite staff

Service

Always get reliable service. We were extremely satisfied with the assistance provided when ordering our new car

Service

Never had any issues

Service

Carried out the work required with my troubled BMW

Service

Very satisfied after taking my bmw to a different garage when I 1st got it that was a bad experience but now after going to John Clark it has been so much better

Service

Kept informed of service progress and action required. Telephoned when car ready. Payment also done on phone. Collecting easy and staff very polite and welcoming

Service

BMW has a good service

Service

Could not ask for more

Service

They did a very professional job

Service

Very pleasant staff under difficult circumstances due t9 the COVID virus but everything dealt with very professionally from start to finish - And given a nice courtesy car a BMW 340m sport which made my day

Service

Alphonso Edwards always goes above and beyond, he even offered to sleep outside my house (a little odd) to collect my car for servicing.

Service

The Service Department at John Clark in Dundee is excellent. Always happy to help and discuss the work done.

Service

Really just the same as above. Difficult situation to operate in with adaptations yet you maintain the 5 star customer service.

Service

Very professional and helpful

Service

Service was carried out quickly and efficiently and the car was cleaned when picked up. Thank you.

Service

Friendly efficient service.

Service

Staff are always friendly and very helpful.

Service

Faultless in every part of my visit

Service

Informative video of check up.

Service

Overall the service and experience was good.

Service

No complications

Service

Feel looked after

Service

First class service and video check

Service

Efficient service

Service

Excellent from start to finish and i would recommend Colin to anyone for buying a car through

Service

There's nothing that could have been done better.

Service

Prompt and courteous

Service

Prompt and easy.

Service

All the staff I dealt with were efficient yet friendly and the courtesy car was also excellent. I received loads of information about the repair and a very useful video'd walk around as part of a health check.

Service

The service remains high. Time is taken to understand the cleints knowledge of mechanical workings and then carefully translate the identified faults into understandable context, time and cost. This manages expectation.

Service

Quick and easy, everything done on time and no issues.

Service

Social distancing in place. Friendly service team

Service

Great service

Service

Great service and very easy to deal with. Couldn't be more helpful

Sales

I was extremely satisfied with my overall experience. Friendly and welcoming staff who made my time spent calm and relaxed. Allowed time to think with no pressure.

Sales

All arranged by e/mail

Sales

Despite the ongoing pandemic service was of a high standard

Sales

Very attentive and personal approach. Always very professional and very quick to respond to any queries. Took time to ensure all products were fully explained and offered.

Sales

Colin is FANTASTIC at his job kept me up to date at every point.

Sales

From my first enquiry I have received the best service I could ask for and my needs have been carried out in a very personal and professional manner

Sales

Very easy to deal with, although they were busy and short staffed.

Sales

Everyone I dealt with was helpful, didn't waste time and were straightforward to deal with

Sales

Excellent, feel good experience as described in my last answer. Hope this is helpful. Delighted with everything.

Sales

The members of staff that dealt with me helped me with all of my questions throughout the process. They explained everything in detail and the communication was brilliant

Sales

Communication and customer care was great from first contact of ordering car to collecting car

Sales

Hassle free and excellent Covid precautions in place

Sales

This part was both pleasant & efficient. Well looked after & ended up with my BMW 3 months earlier than expected .

Sales

Colin gave me the confidence to buy a car again from John Clark

Sales

Colin made the process extremely easy, start to finish.

Sales

Tried really hard to make us a good offer on car to secure sale and I was happy with the effort went too. Car was delivered on time and bmw turned around getting it ready quickly so I could take the car away timely

Sales

The car was purchased over the phone and everything done online which worked well. I thought Stuart Jack was easy to deal with and handled things really well ensuring the order went smoothly and ensured that all my chosen extras were on the new car.

Sales

They were in constant contact about the process and where we were up too.

Sales

Colin made sure the sales process was effortless.

Sales

Fantastic service