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ABOUT JOHN CLARK TAYSIDE.

Find out more about what we do and our team.

Meet the team

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Mhairi-Claire Simpson

Service Manager
  • Years at the dealership 1
  • Years in the industry 25
  • Department Service

Graham Allan

Parts Manager
  • Years at the dealership 22
  • Years in the industry 23
  • Department Parts

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Excellent customer care and service

Service

Car collected , serviced and returned, cleaned inside and outside. all work satisfactory.

Service

The service adviser, Linzi, was very helpful. She was pleasant and epitomised the very essence of good quality customer service. She appears to enjoy her work and helping customers.

Service

Efficient , easy and timely service. All information clear. Staff very helpful

Service

I have dealt with John Clarks in the past and have always found there service very good . Well run family franchise and on my doorstep .

Service

The staff were excellent and very professional

Service

I was treated with great care and attention.

Service

you kept me updated with all the work carried out, and any further work reqiuered. excellent customer service

Service

My car was picked up and returned on the day. It was also cleaned and polished.

Service

For your herd work

Service

As always completely satisfied with the service I received - which is why I continue being a customer there.

Service

They were able to fit in extra warranty work at short notice and the car was spotless when it came back, inside and out. Peter in customer services was very professional

Service

Polite and efficient

Service

Because my car was uplifted from the house and returned beautifully cleaned.

Service

I couldn't fault the service experience itself.

Service

Peter the service manager dealt with my query with the highest level of customer service

Service

We are currently shielding and our car was picked up from the door, serviced, cleaned and sanitised and returned to our door. All internal surfaces were suitably covered and protected.

Service

Service manager Peter, was fantastic from my arrival. Everything clearly explained and attention to detail was faultless. Couldn't have asked for a better experience, particularly given the current covid 19 situation. Safe and organised establishment

Service

excellent service and coping well with covid19

Service

Polite, efficient.

Sales

Acceptable under the covid restrictions.

Sales

Friendly and efficient

Sales

The collection wasn't as enjoyable as previous occasions due to Covid precautions, but no fault of the dealer.

Sales

in present circumstances dealership staff were able to process the delivery of the car to my satisfaction