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Informative video of check up.
Overall the service and experience was good.
First class service and video check
Excellent from start to finish and i would recommend Colin to anyone for buying a car through
There's nothing that could have been done better.
Prompt and courteous
Prompt and easy.
All the staff I dealt with were efficient yet friendly and the courtesy car was also excellent. I received loads of information about the repair and a very useful video'd walk around as part of a health check.
The service remains high. Time is taken to understand the cleints knowledge of mechanical workings and then carefully translate the identified faults into understandable context, time and cost. This manages expectation.
Social distancing in place. Friendly service team
Quick and easy, everything done on time and no issues.
Well organised and kept informef
Communication and customer care was great from first contact of ordering car to collecting car
This part was both pleasant & efficient. Well looked after & ended up with my BMW 3 months earlier than expected .
Hassle free and excellent Covid precautions in place
Colin gave me the confidence to buy a car again from John Clark
Tried really hard to make us a good offer on car to secure sale and I was happy with the effort went too. Car was delivered on time and bmw turned around getting it ready quickly so I could take the car away timely
Colin made the process extremely easy, start to finish.
The car was purchased over the phone and everything done online which worked well. I thought Stuart Jack was easy to deal with and handled things really well ensuring the order went smoothly and ensured that all my chosen extras were on the new car.
Colin made sure the sales process was effortless.
They were in constant contact about the process and where we were up too.
Quick answers and a good deal with lots of communication.
Very impressed with Stuart Jack. Very personable and efficient - made the whole process very easy from start to finish.