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ABOUT JOHN CLARK TAYSIDE.

Find out more about what we do and our team.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

job completed to my satisfaction. well treated during the visit. good hospitality on site

Service

Reception excellent and informative. Well looked after during wait. Video of service excellent

Service

Tayside is not my main BMW service partner...but the job was taken on immediately and completely sorted

Service

No issues and all very well organised

Service

Car delivery service returned completed and washed is great

Service

Pleasant staff, no complaints, fixed the problem I booked it in for under warranty. Happy with service received.

Service

My car was not ready until one hour after the expected time but work was completed to the expected quality.

Service

Good service, friendly staff. Service completed as required and in a timely manner.

Service

Car was ready when I was told it would be

Service

Did exactly what they said in the time frame described at the start of communication

Service

Always exceeds expectation

Service

Great service, no problems at all.

Service

Always go the extra mile, have used for many years without dissapointment.

Service

Very good service, very nice place. They even cleaned my car inside and out. It was really a nice experience, thank you.

Service

Easy transaction from start to finish

Service

everything as always was explained and nothing done without permission

Service

All the things that I asked for were done,

Service

I was very satisfied.

Service

Service was exceptional from start to finish

Service

good service and communication

Service

Was offered a service plan and after considering the service cost and future service costs, it turned out to be good value.

Service

Quick, efficient and thorough

Service

You have good staff, simple but very effective!

Service

Very efficient.

Service

The service manager handed over my car to me and asked if there was anything else he could help with I thought thus was excellent

Service

Great customer service

Service

Everything went as planned

Service

Brilliant service

Service

Very good nice pleasant staff.

Service

Excellent communication

Service

All work fully explained and very helpful staff

Service

The dealer matched an online offer and assisted with a convenient appointment. They stated my service promptly and completed in good time. Car was returned pristine. Staff were friendly and efficient

Service

Seamless experience - one comment, the online booking system allows you to book appointments which don't exist (from 07:30 in the morning)

Service

Felt welcome and looked after

Service

The attention shown by Mr Kennedy was second to none. He is an example to others.

Service

Good and courteous service provided.

Service

Every minor detail was addressed. From online booking right through to collection, safety (Covid-19) protocol and attention to detail was spot on. The service adviser was knowledgeable and polite answering questions and very professional.

Service

Technical solution agreed within minutes and revisit scheduled once the replacement part was sourced.

Service

Again met all of my expectations

Service

Very professional staff.

Service

Did everything asked

Service

Everything was completed on time and to my satisfaction. Good communication throughout too

Service

Had to book car in again as there wasn't a part available at the time but still doesn't detract from the excellent service

Service

Easy arranged, simple pick up drop off

Service

I really liked the video diagnostics and communication from John Clark BMW Tayside, the whole experience was great and the team where a pleasure to deal with.

Service

There were no issues throughout the process

Service

Obviously there was a delay due to COVID but i understand completely and no fault can be put on BMW

Sales

Manager Michael Robertson made the whole experience very seamless.

Sales

Everything was friendly, courteous, I was kept up to date and my salesman went the extra mile as did his manager.

Sales

The BMW centre was a superb experience from when I entered and temperature tested straight through to the friendly sales man

Sales

The team were fantastic from start to finish

Sales

Very satisfied throughout my visit. Looked after very well by Sales Person Lee Finnagan. Treated in a very professional friendly manner during negotiation of purchase. When car arrived Lee took plenty of time going through all the features of the c

Sales

No problems with purchase or delivery

Sales

No issues

Sales

Lovely comfortable environment

Sales

Very friendly with no hard sell.

Sales

Didn't achieve top score due to some misinformation regarding the new car purchase. All done on line within showroom but there were a few specification issues at the time of purchase that were missed/overlooked. Other than those - all good.

Sales

I was kept up to date on progress and didn't need to wait long for car to arrive

Sales

Very good, everything was performed as promised and communications were effective considering COVID issues as well, well done good experience

Sales

Clear advice/information and the effort to satisfy the client was impressive.

Sales

There's not much you can do with the virus around the emails on how to work the car helped out the rest was straight forward.

Sales

Good customer service.

Sales

Extremely happy. The Dundee dealership investment has improved the customer experience in terms of the showroom and customer are for sales. Lots of parking which is a great improvement and I can comment as a long standing customer .

Sales

I purchased the vehicle from a dealership 300 miles from where I live after completing a PX valuation request. The experience with John Clarke was more natural than my previous experiences with dealerships closer to my home. Worth the travel.