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the staff couldn't be more efficient
Every aspect of my experience was with customer care in mind and the staff were very friendly, helpful and also Very professional
First time with John Clarke and very impressed with professional service and especially the fantastic valeting after the service. Friendly helpful staff.
Professional, efficient and courteous after sales service. Laura very helpful. Kept me updated and delivered on her promises.
Excellent service and effortless processing of the warranty repair required
Simple problem, clips installed
The service & parts departments at John Clark Tayside are fantastic. Liam McDonald in particular was extremely helpful and gave wonderful service.
very satisfied with everything during these difficult times
Excellent customer care and service
Car collected , serviced and returned, cleaned inside and outside. all work satisfactory.
The service adviser, Linzi, was very helpful. She was pleasant and epitomised the very essence of good quality customer service. She appears to enjoy her work and helping customers.
Efficient , easy and timely service. All information clear. Staff very helpful
The staff were excellent and very professional
I have dealt with John Clarks in the past and have always found there service very good . Well run family franchise and on my doorstep .
I was treated with great care and attention.
you kept me updated with all the work carried out, and any further work reqiuered. excellent customer service
My car was picked up and returned on the day. It was also cleaned and polished.
For your herd work
As always completely satisfied with the service I received - which is why I continue being a customer there.
They were able to fit in extra warranty work at short notice and the car was spotless when it came back, inside and out. Peter in customer services was very professional
Polite and efficient
Because my car was uplifted from the house and returned beautifully cleaned.
I couldn't fault the service experience itself.
Peter the service manager dealt with my query with the highest level of customer service
We are currently shielding and our car was picked up from the door, serviced, cleaned and sanitised and returned to our door. All internal surfaces were suitably covered and protected.
Everything went smoothly and my new car was ready for me when expected. The car is great and everything I would hope for from a luxury car brand
Good overall experience.
Long drive to get there, but couldn't have been more accommodating. Very friendly. Great experience.
Well looked after whilst picking up the car and the sales team were very courteous
Delighted with the whole experience
Michael Robertson and John Fyfe were great to deal with. John was excellent and made the handover process in Aberdeen run without any issues.
Friendly and efficient sales in a relaxed environment - there was no pressure to purchase, just a relaxed and comfortable sales process.
Acceptable under the covid restrictions.
The collection wasn't as enjoyable as previous occasions due to Covid precautions, but no fault of the dealer.
Friendly and efficient
in present circumstances dealership staff were able to process the delivery of the car to my satisfaction