Loading...

ABOUT JOHN CLARK TAYSIDE.

Find out more about what we do and our team.

Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

Impress with the new BMW Shadow Edition

Read

The BMW Lower Emissions Allowance.

Read

INTRODUCING THE NEW BMW 5 SERIES TOURING

Read

BMW i3 Service Inclusive

Read

BMW xDRIVE.

Read

ROAD TAX CHANGES 01/04/2017

Read

What type of BMW Engine is right for you?

Read

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Roy Green

Head of Business
  • Years at the dealership 7
  • Years in the company
  • Years in the industry 25

Steven Windsor

BMW Used Car Manager
  • Years at the dealership 5
  • Years in the company
  • Years in the industry 22
  • Department BMW Sales

Richard Myerscough

BMW New Car Manager
  • Years at the dealership 17
  • Years in the company
  • Years in the industry 25
  • Department BMW Sales

Hamish Virtue

BMW Sales Executive
  • Years at the dealership 6
  • Years in the company
  • Years in the industry 10
  • Department BMW Sales

Danny Green

BMW Sales Executive
  • Years at the dealership 3.5
  • Years in the company
  • Years in the industry 3.5
  • Department BMW Sales

Jack MacDonald

Product Genius
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 1
  • Department BMW Sales

David Eadie

Service Manager
  • Years at the dealership 5
  • Years in the company
  • Years in the industry 16
  • Department Service

Graham Allan

Parts Manager
  • Years at the dealership 20
  • Years in the company
  • Years in the industry 20
  • Department Parts

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very satisfactory service.

Service

Very expensive and I might seem stupid but the seat was moved and couldn't get back into comfortable position. Should have just left seat for the amount they were moving the car

Service

Could not fault them.

Service

Served coffee as we waited and car ready before expected time

Service

Proficient service

Service

I liked the video clip from the maintenance engineer going over the key areas of the service. Very reassuring

Service

resolved all my problems and was kept informed along the way

Service

Best service as I drive past 3 other bmw dealers to go to John Clark

Service

As said above, very fair and honest.

Service

The service provided was very good and I had no issues at all with arranging things.

Service

Did exactly as promised with no hassle. Couldn't be more helpful. The cost was excellent as well

Service

Extremely happy with the service .they found a fault with horn and was replaced under the warranty.

Service

Great service provided, excellent facilities

Service

No problems and car returned by midday

Service

Best service

Service

I phoned up, booked service and when car was in for service I received a video about car and explaining everything.

Service

Service was good no problems, but my rental car had approx 29 miles worth of fuel in the tank. Although i only did 10 miles in it. I would like to think it had a bit more than that in it. I have been a john clark customer for over 10 years.

Service

Sales team are great but have regular problems with service. Just had puncture repair and realised a few days after that a valve cap was missing. Small but irritating. Wheel on my M3 was also slightly sctratched in the process.

Service

Never any issues or concerns

Service

From the phone call to book in, to the day of the service the staff are so helpful and very friendly, I wouldn't put my cars into anywhere else. The knowledge that they have is second to none and the technicians are so helpful and very knowledgeable

Service

On the expensive side

Service

Everything went completely smoothly, subject to the comments above

Service

A colleague of mine has owned two bmw,s in the past and suggested I took a test drive. I have owned several cars previously but found the service experience second to none.

Service

Product enhancement completed in one visit.

Service

Very happy.

Service

Don't know if they are more busy than they used to be. The personal touch that they used to have is gone, they now are just like a mass market Arnold Clark garage, in and out as quickly as possible and no personal touch.

Service

It would have been nice to see a smile on the face of the young lady would sat at the reception desk. Apart from that, first class service.

Service

They said when they could do the job and how much it would cost, took me home and picked me up when the car was finished; all spot on.

Service

Staff are really helpful

Service

Car is three years old and it was time to have end of warranty rectification s done together with a service. Brake pad wear was pointed out on the service video otherwise car appeared to be in good condition

Service

It would have been completely satisfied but the car was washed after the service but not much care was taken to remove brake dust from the alloys. I also asked for a quote for mud flaps and for an alloy repair - both were forgotten

Service

Waited for repair car taken on time and only took 1hr and in that time the car was cleaned.

Service

Always satisfied with the service received at BMW whichever centre we visit. Staff are always courtious and friendly.

Service

They could not have done more for us

Service

Friendly, helpful staff, the whole process was effortless, from initial booking till we got our car back.

Service

Very good

Service

John Clarks keep you well informed staff are very helpful

Service

same as above

Service

Helped me with anything I asked

Service

Very helpful and efficient

Service

Excellent services and helpful staff

Service

Very polite and courteous always call you when they say and the work completed to perfection

Service

As above, the service is always professional and accommodating where possible. I'm always informed of progress and happy with the standard of the work.

Service

the service was carried out in a reasonable time, no issues 1.5 hrs plenty of coffee available

Service

One thing is missing, that is one has to deliver the car and wait for a bus lift.

Service

Liam and Craig looked after me during my visit. Both were very knowledgeable and helpful and appeared to work very well together as a team.

Service

What was asked for was done efficiently.

Service

Good service and helpful staff

Service

Friendly, helpful service. Nothing ever seems too much trouble to the team.

Service

All went to plan

Service

No issues with normal servicing.

Service

As a first time BMW owner I was impressed by the emailed quick survey video that gave me confidence in knowing inspection undertaken.

Service

Everything that needed to be done was explained to me. The car was ready to pick up when i was told it would be.

Service

All staff seemed very helpful

Service

Nothing is a problem

Service

Staff are very friendly and most helpful nothing is a problem to them.I like visiting the centre, I have a warranty with my car but they still explain the bill on picking up my car.

Service

Customer service and ease of process.

Service

Sales person was caring and considerate to my needs throughout whole purchase

Sales

I could not fault the sales team, everything was handled easily and all questions answered. The car handover was very good and we were excited to drive out in our new car.

Sales

Well managed showroom

Sales

Timely and effective service

Sales

As above , great information and communication.

Sales

I collected my car and was shown everything in the show room. How to use the gadgets etc. Fantastic service.

Sales

Throughout the purchasing process all questions were answered and resolved to my satisfaction.

Sales

As above.

Sales

Personally I negotiated with Michael Robertson at the dealership who explained everything clearly and kept me up to date with the delivery of the car which was a pleasure. Well done Michael.

Sales

On the day of collection we were greeted by the staff and presented with alcohol free fizz, while the final paperwork was completed. As the car was presented there was a lovely bouquet of flowers and then we were treated to lunch at a local hotel.

Sales

Great communication from start to finish.

Sales

Knowledgable Staff making you feel relaxed

Sales

Communication was good and lead time for the car was shortened

Sales

The performance is above expectation.

Sales

Hamish Virtue is a fantastic example of the perfect BMW executive with excellent product knowledge and service. He did a fabulous job on our behalf to make sure we got the car we wanted, including getting body kit painted and other customisations.

Sales

Only issue was with delivery. Car was sourced from another dealer and instead of being dispatched to Dundee from the BMW central distribution it was sent back to the original dealer which caused a delay. I had to make a number of calls to 'chase'.