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ABOUT JOHN CLARK TAYSIDE.

Find out more about what we do and our team.

Latest News & Events

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WHAT A DIFFERENCE A DAY MAKES.

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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INTRODUCING THE NEW BMW 5 SERIES TOURING

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Meet the team

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Roy Green

Head of Business
  • Years at the dealership 7
  • Years in the company
  • Years in the industry 25

Steven Windsor

BMW Used Car Manager
  • Years at the dealership 5
  • Years in the company
  • Years in the industry 22
  • Department BMW Sales

Richard Myerscough

BMW New Car Manager
  • Years at the dealership 17
  • Years in the company
  • Years in the industry 25
  • Department BMW Sales

Hamish Virtue

BMW Sales Executive
  • Years at the dealership 6
  • Years in the company
  • Years in the industry 10
  • Department BMW Sales

Danny Green

BMW Sales Executive
  • Years at the dealership 3.5
  • Years in the company
  • Years in the industry 3.5
  • Department BMW Sales

Jack MacDonald

Product Genius
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 1
  • Department BMW Sales

David Eadie

Service Manager
  • Years at the dealership 5
  • Years in the company
  • Years in the industry 16
  • Department Service

Graham Allan

Parts Manager
  • Years at the dealership 20
  • Years in the company
  • Years in the industry 20
  • Department Parts

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Car was ready by lunchtime,and had received video of service

Service

The garage kept me informed and the lady dealing with my booking kept me informed throughout the day on the issues with my brakes which was resolved under warranty.

Service

Service carried out as promised

Service

It the easiest experience I’ve had from booking to drop off to pick up and feedback. The team that work at John Clark Dundee really make you feel special and valued as a customer.

Service

Job well done , quick and efficient

Service

The service I received from John Clark BMW Tayside was excellent, from the booking in of my car, to the timescale, the quality of workmanship and the very comprehensive video of my car’s repairs.

Service

You just always get the answers you like

Service

My reasons are, I have never felt any reluctance to call for help with the car or attend the showroom. And have never had an unpleasant experience in all the 25 years or so having driven BMW Cars.

Service

Could not be more helpfull

Service

Customer service team very helpful, thanks Liam and Craig

Service

After leaving the garage the brakes were screeching but thought it would settle down. So I will need to return tohave them sorted.

Service

Kept me updated and nothing was too much of a problem Great service department

Service

the service was good but before and after sales. we have found that every promise has been delivered so far

Service

Service satisfactory but service interval indicator on car incorrectly set to Nov 2018 (original programme date) instead of 12 month anniversary of actual service, Jan 2019.

Service

the staff and always pleasant and willing to help

Service

As above, everyone was very helpful from arranging a loan car to keeping me abreast of what was happening.

Service

Took slightly longer to carry out brake fluid change than I was told. I don't like hanging around.

Service

Extreme efficiency from Craig who was dealing with my car, phone reminder the day before, minimum of paperwork, no waiting around to be seen, in and out very quickly.

Service

The John Clark representative, parts advisor Nic Green is a tremendous ambassador for John Clark and BMW who collects my car and ensures that my requirements are met. He is very professional in the service that he provides.

Service

Kerb damage noted on offside rear wheel during health check. Whilst I cannot say for sure it wasn't there when I dropped the car off at the dealership I can say that it wasn't there the previous weekend. 14000 miles with no damage...

Service

Car returned after service with full valet completed

Service

It took less time than originally esgimated yet I was allowed to keep the courtesy car provided as it would have been difficult for me to have returned the car at rush hour that evening as I live out with dundee.Again receptionist was excellent.

Service

A bit on the expensive side for a straight forward service

Service

Service staff are knowledgeable

Service

Staff were very proffesional and enthusiastic and the customer care was good they looked after me well. The service manager and management staff were phenomenal. They were brillant.

Service

I have never had reason to complain. Courtesy car was High spec which made me feel valued.

Service

Picked up the car which indicated tyre pressures were low.

Service

No mention of illegal tyres in video and indication that brake pads needed to be changed although still legal. Quoted £495 for the job we said we would just take the car, was told " come back if you can get a better price" - very poor

Service

Efficient Staff

Service

It was ok but not special, however we were given a courteous vehicle to drive during the service so that was very good.

Service

Same answer as above

Service

Did what was promised and a bit more!

Service

As previously stated, I have been a customer for years now, and have always received excellent customer service.

Service

Whilst I was pleasantly surprised to receive the inspection video, I’m a bit disappointed that I’ve yet to receive a reply my to my question, unless of course I wasn’t received?

Service

Issues identified and fixed on the date of my choosing and coutersy car offered and accepted for that day

Service

They are really caring and friendly people

Service

The team there are 1st class, and I would never go anywhere else or trust anyone else to look after my cars

Service

As above, car returned dirty, all settings, seats, locks, radio etc all lost, plus work incomplete.

Service

The work is carried out efficiently effectively and staff could not be more helpful.

Service

No complaints and everyone friendly.

Service

They did everything I requested but again I felt I was chasing them for answers.

Service

Everything seemed to be dealt with professionally and the car was even cleaned which was showed how much BMW go to deliver the best service to their customer.

Service

Had to call a couple of times to find out if the car was ready.

Service

The professional way we were treated and the response to any questions.

Service

Excellent service but pricey!

Service

Issue was dealt with quickly and efficiently.

Service

Easy and seamless service.

Service

MOT and small service carried out satifactorily in time specified

Service

As mentioned before service staff excellent in dealing with my car in particular Ashlea Dunn .

Service

Excellent service and courtesy. However costs are quite excessive.

Service

Professional staff and service.

Service

I let them know I had recently changed my tyres to winter tyres and tyre pressure monitor was not working. They said this would be fixed It’s still not working

Service

Great customer service

Service

Coming in with a fault without an appointment while travelling down to Dover they had my car fixed within 2 hours, we're pet friendly with our little dog and squeezed in a test drive for me

Service

Friendly helpful advisors

Service

See answers to Q1 above! However, I'd add that this has been the normal experience with this dealer which gives me confidence in their service and in recommending them to anyone.

Service

I was given a loan car

Service

As a customer I'm always recognized and shown the utmost curtesy

Service

Faultless service, helpful attentive staff

Service

The MOT was completed very swiftly and i was able to wait and collect the car within one hour.

Service

I was updated quickly on how my mot went

Service

As answers above very well treated

Sales

Iain was excellent. Keeping me in the loop. Full explanation. Great guy.

Sales

As explained in the first answer - our experience was not good. I still have a disappointed daughter when she is asked about her experience with BMW. Not good at all.

Sales

Great experience all round, from first visit to delivery we felt valued customers. Kept well informed, no question/request too small.We ENJOYED the whole experience.

Sales

Happy with service

Sales

we visited a local bmw dealership and did not get on with the salesman at all.we contacted bmw in dundee and dealt with ian cooper who was absolutely the opposite from start to finish in fact the whole team there.

Sales

A near prefect score - apart from the registration of the car came in the wrong name.

Sales

It was great although we were a little disappointed that our apt was meant to be at 3pm but we were not seen until after 4pm. We understood that the salesmen were busy.

Sales

The salesman was excellent and very helpful

Sales

Helpful staff, thorough explanations

Sales

From my first enquiry through to picking up my new car I was I formed all the way if the progress! Everyone I dealt with was friendly and professional

Sales

All very straightforward and as expected. The car looked incredible in the showroom on arrival.

Sales

Dealership followed instructions on car prep and delivery.