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ABOUT JOHN CLARK TAYSIDE.

Find out more about what we do and our team.

Meet the team

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Tom Hail

Head of Business
  • Years at the dealership 1
  • Years in the industry 15

Andrew Pengelley

General Sales Manager
  • Years at the dealership 9
  • Years in the industry 18

David Eadie

Service Manager
  • Years at the dealership 8
  • Years in the industry 19
  • Department Service

Graham Allan

Parts Manager
  • Years at the dealership 22
  • Years in the industry 23
  • Department Parts

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I get the impression the left hand does not speak to the right hand and no one seems too bothered about it.

Service

Staff were friendly and courteous. Also had a browse round the showroom whilst I was in .

Service

Great Service at Dundee I live in Dorset and travel to Dundee for the service I get from John Clark of Dundee

Service

Was very happy with my visit the woman that helped me was great in every way.

Service

My car has been in a few times recently getting warranty work carried out. I dealt with Ashley and Craig. Both have fantastic communication skills and kept me updated throughout. They are a credit to the John clark group. Keep up the good work.thanku

Service

Flawless, no need to expand.

Service

Went out of their way to help organise a larger service loan car due to kids

Service

They let me drive off with amber lights on my dash. If they had taken it back to be looked at at the time...I would give 5/5. I now have to take it back in. Inconvenient for me.

Service

As above

Service

Service manager was very helpful and kept me updated on the progress of My M4

Service

Due to my history of owning cars bought from John clark

Service

car went in for a service after picking it up nothing explained just handed paperwork. On looking at the paperwork there was something marked in red.Went back in to question,was Told it needs to come back in? My guarantee runs out next week!

Service

VERY EFFICIENT AND EXCELLENT SERVICE.

Service

Let us know every step of the way how the service was being dealt with

Service

Excellent service

Service

I would not expect anything other from a BMW garage!

Service

Kept me up to date, reminder before car was due in and calls to keep me updated on the cars progress while in workshop.

Service

Respray of damage perfectly done

Service

Service staff were knowledgeable and helpful

Service

Level of customer service very poor, after the visit the last week in June i emailed David Eadie the customer services manager to advise him of issue that had occurred during the day, i am still waiting on his response 2 months later

Service

Drop off and collection from home. Kept up to date with progress, great communication.

Service

good service but had to wait short time at end of the day

Service

Staff were exceptionally friendly.

Service

Easy to deliver car. Almost no waiting to be seen. Information on work needed and done explained clearly. Collection and payment efficient

Service

Car was serviced well - but had to return to get the service history updated - very inconvenientCar washed but not vacuumed after service and MOT

Service

Always made to feel very welcome. It’s the first time in around 18 years that I’ve had any problems and the matter was dealt with promptly under guarantee. Really liked the film of the complimentary ‘car health check’.

Service

As above. I mentioned a slow puncture but the car was returned with this not dealt with.

Service

Beautiful car, great customer service.

Sales

Colin Gibson and the team at John Clark BMW Tayside was amazing and bent over backwards to get me a car that I’d be happy with.

Sales

Third car bought from dealership , says it all !!

Sales

They did everything in there power to get the car here as soon as possible from it’s location.

Sales

This is my first BMW and from selecting model and discussing options I wanted through to arranging a test drive the service received from Michael Robertson was first class. First impressions received from a sales person are very important.

Sales

no problems

Sales

Great service by George Anastassiou at John Clark BMW who guided me through the Motability procedures.

Sales

Very hospitable

Sales

Was all done over phone / email so no first hand experience